The rates are per person, per day in double room (unless otherwise indicated) and include:
room arrangement in the chosen category with breakfast buffet and beverages on tap, full board (or half board on request) with buffet meals, including drinks on tap (filtered water and local wine) and reserved place at the table for the whole stay (6/9 places tables) in shared table with guests; entertainment services as specified in factsheet.
Beach service: assigned seat including n. 1 umbrella, n. 1 sunbed and n. 1 beach chair.
Wi-Fi in common area. Unattended changing rooms are available on the arrival and departure days in “Relax” and “Belvedere” pools areas.
Entertainment and Beach services are available from June 10th to September 30th; see factsheet for sport facilities.
Standard Room:The room provides central air conditioning with individual control, telephone, 32-inch flat-screen TV, mini fridge, safe, bathroom with shower or tub, hair dryer. Accessible rooms for disabled people upon request.
Comfort Room: Seaview room with Tea&Coffee facilities, central air conditioning with individual control, telephone, 32-inch flat-screen TV, mini fridge, safe, bathroom with shower or tub, hair dryer, reserved table exclusively for room members or family unit. Reserved beach umbrella in the first rows with two sunbeds. Accessible rooms for disabled people upon request.
All Inclusive: The All Inclusive board is available for a minimum stay of 7 nights for all the members of the booked room, providing personal drinks by the glass until 2.00 pm of the check out day. The All Inclusive formula can not be used to offer drinks to third parties; it may be revoked by the hotel's management at any time, by returning to the price of the arrangement chosen. Smart Card and bracelet are mandatory for the All Inclusive formula.
To access the service you must use the Smart Card and wear the special bracelet. Besides the half and full board services, the All Inclusive plan includes:
- at Bar: espresso and cappuccino (also decaf, barley, with soy milk, with milk, macchiato, ginseng coffee, laced coffee, coffee cream, tea and infusions, alcohol drinks in 20 cl glass, cold lemon or peach tea, lemonade, tonic water, citron, fruit juices (pineapple, ACE, peach, apricot, red orange and pear), orange juice, Coke, cold beer in 20 cl glass, granita, a glass of white and red wine, prosecco, liqueurs, cordials, vermouth and grappa. Cocktails, champagne and all liquors mentioned as “Special” on the Bar menu (brandies, liqueurs and sparkling) are not included.
- at Restaurant: espresso and cappuccino (also decaf, barley, with soy milk, with milk, macchiato). A drink on draught (40 cl) per person (from 3 years old) at lunch and dinner among beer, Coke , orangeade.
Check-in: Rooms and beach umbrellas will be available from 3.30 pm on the day of arrival.
Check-out: Rooms and beach umbrellas have to be released before 10:30 am on the day of departure.
ID documents at arrival: valid ID documents of all the members of reservation must be presented at the reception, including those of children of any age, in accordance with Art. 109 of Testo Unico della legge di Pubblica Sicurezza.
In the absence of child’s identification, the hotel will apply the reduction of the age category above that stated at the time of booking.
In order to streamline the ID registration, we recommend to proceed with the online check in, through a special link that will be sent after the booking confirmation.
Reservations and Payments
Reservations have to be confirmed and transmitted to the Booking Office with the following conditions:
- 1. Names, date and place of birth of the guests;
- 2. Document of at least one of the guests with number, date of release, validity;
- 3. The booking will be confirmed upon receipt of a deposit of 30% and balance due within 10 days of the arrival date, or at check-in with credit card guarantee to be reported during reservation.
Cancellation policy and amendments
Cancellations or shown up with less members or rooms than the initial booking, in the days before the beginning of the stay, will be refunded with the following penalties:
- from 30 to 22 days before arrival date : 10% of the total rate;
- from 21 to 14 days before arrival date : 20% of the total rate;
- from 13 to 10 days before arrival date : 30% of the total rate (ie amount of the deposit);
- from 9 to 4 days before arrival date : 50% of the total rate;
- from 3 to 1 day before arrival date: 75% of the total rate;
- no show: 100% of entire stay.
Credit Cards: We accept all credits cards provided by domestic and foreign banking circuits (checks are no accepted)
Smart Card: You will be asked for a deposit of € 10,00 for the Smart Card, which has to be returned at end of stay, after checking the integrity. The Smart Card can be loaded for any drinks at the bar with a minimum amount of € 10.00 . Top ups are available at the reception or at the Relax Bar.
Shuttle: Transfer requests are available from/to Falcone-Borsellino airport (€ 30.00 each way, max 8 pax) , or from the tube stop Isola delle Femmine (€ 5.00 per person each way)
Early Booking: 10% discount for bookings of at least 7 nights confirmed with 30% deposit of the total amount by 30.03.2017 non-refundable. Valid for all periods.
Club Card Included
Pets: Pets are not allowed except in specific cases, which will be considered by the management.